“I wish my followers would become clients!” I’ve heard this time and time again on intake forms, during discovery calls, and from current clients. We’ve all been told that social media is a goldmine for finding people to work with you. But when it doesn’t seem to be happening for you (even though you’re posting allll the trending reels and spending hours studying Instagram tips and tricks), it can feel like all the social media experts are just talking a load of B.S. While some of the tips are cackapoo, I’m here to give you proven strategies for how to use Instagram to attract interior design clients.
This Is How To Use Instagram To Attract Interior Design Clients
There are 4 key components to a successful Instagram strategy (aka, one that increases awareness of your brand, build connections, and leads to clients). They are: profile optimization, strategic content, intentional engagement, and most importantly: not putting all your eggs in one basket.
SETTING UP YOUR PROFILE FOR SUCCESS
In order to get clients, you need people to be able to find you. One of the easiest ways to do that (and what I see WAY too many interior designers missing out on) is to use highly searchable terms in your name field. Wasting that space on your business name means people who don’t know your business name yet are less likely to find you. So instead of saying “Brianna Michele Interiors”, think about what someone would look up when wanting to find a designer that offers what you do: Interior Stylist for Vacation Rentals. If you work in or are based in a specific location, be sure to add that to your name field as well!
They’re here – now what?
When a potential follower first lands on your profile, they’re going to make a decision about whether or not they want to learn more FAST. In order to make them stick around, you need to make sure your bio is set up to grab their attention and keep it.
First things first: Make sure it’s very clear what you do. Designing homes for families, Luxury interior design studio, etc. Don’t waste valuable profile space on quotes or quirky fun facts (save that for a feed post!)
Second: Add authority builders, if you have them. Mention years of experience, homes designed, or places you’ve been featured.
Third: Don’t forget to direct new followers to your website with a clear call to action. For example, “Download our service guide” or “Inquire about your project.” After all, your website is where they’re going to learn more about your services and inquire! (More on that later)
Optimization doesn’t stop with your bio. Next, they’ll see your highlights. Think of these as mini-web pages to cover the most important information someone would want to see when learning more about you. I recommend having the following:
- a “Start Here” highlight
- Your Services
- Client Love/Reviews
- Behind the Scenes
- as well as a highlight for each project
And finally, consider which posts you’ll pin to your profile. Those three pinned posts will live on the top of your grid (ahead of new posts), and are a fantastic way to maximize traffic to important information. I recommend having a post that introduces you, a project you’re proud of, and one that explains how to work with you.
CONTENT IS KEY
Hooray! Your optimized profile made that visitor hit follow. How do you keep them around?
With amazing content! When creating your posts, you want to speak directly to the type of person you are hoping to work with. Which means: avoid the DIY content! In order to use Instagram to attract interior design clients with the qualities and budget you want to see, speak to their concerns and what they’d want to get out of their work with you. Hint: it’s less “how to choose a paint color” and more “why working with an interior designer will save you hundreds of hours you don’t have.”
Don’t forget to show off your personality as well!
What if I don’t have a ton of content?
I hear this a lot from my clients who are newer interior designers. If you don’t have an extensive profile, it can feel overwhelming to try to create content. But that doesn’t mean you’re out of luck!
First, don’t be afraid of iPhone shots and behind the scenes! Your page doesn’t have to perfectly curated to attract clients.
Consider investing in professional brand photography for projects. You could include this in your design project fees to offload some of the cost!
And if you don’t have a ton of projects yet – a quality stock photo subscription like Haute Stock could be an amazing option to supplement!
If you take one thing from this section, notice that I did NOT recommend reposting other people’s content to your page. Not only could this confuse your customers and hampers trust-building with your audience, it also is an intellectual property violation (especially if the project was shot by a professional photographer). Instagram’s copyright rules are strict and you don’t want to put your account at risk! Same goes for downloading content from Pinterest. If you didn’t take the photo, or pay the photographer that did, don’t post it.
BUT YOU CAN’T FORGET TO ENGAGE TOO!
Posting content is one piece of the puzzle, but the way to truly see success on social media? Is to remember that it’s about being SOCIAL. When your focus is on building community, you’ll see a higher quantity and quality of leads coming your way.
How do you engage with ideal clients on Instagram?
There are two types of engagement on Instagram:
Inbound engagement is when you’re interacting with people you already follow or who follow you. Staying up to date on comments and messages ensures that people will continue to engage with you (after all, nobody likes to interact with someone who doesn’t give them the time of day!) This type of engagement is what creates a strong community.
But outbound engagement is what introduces you to new potential members of your community – and it cannot be overlooked. Especially for a small business wanting to grow on social media organically, putting yourself in front of people you want to work with is SO important.
Not sure where to look? For interior design clients, many of them might be private or not as easily found as a public-facing service provider. I like to look through the followers of competitor & peer accounts, as well as the followers of related services – for example, local realtors or family photographers!
Most importantly, when you engage, remember to do so ACTIVELY. Scrolling through your feed and throwing out likes won’t get your ideal client’s attention. Be sure to leave meaningful comments (and stand out by actually responding to their call to action!) and start conversations.
Why Is My Reach So Low?
Ok, you say. I’m spending all my time on Instagram, trying all the tips – but my reach is TRASH 🗑
Before we dive into the fourth component of a successful Instagram strategy for attracting interior design clients, let’s do a quick recap of how the app works.
HOW DOES THE INSTAGRAM ALGORITHM WORK?
The Instagram algorithm is based on RELATIONSHIPS – meaning, how well the app can tell if you’d like someone’s content and vice versa, based on your interactions . This is why engagement is so important. If you’re wondering how to use Instagram to attract interior design clients, the key is to focus heavily on the connections you build and demonstrating to the app that those people enjoy your content!
WHY IS MY INSTAGRAM NOT REACHING ANYONE?
If your reach is low, there could be a couple things going on:
first, look at if your quantity of content has changed. You have to look at analytics in context – if you went from 5 posts to 2 posts a week, it’s reasonable that your reach would go down.
It’s also worth reviewing your hashtags. While they’re not the be-all and end-all, hashtags can increase your reach by 11-12%. Be sure you’re using relevant hashtags (not those huge 1M+ hashtags!) and switching them up for each post.
Has your content gone stagnant? Posting the same type of content that you shared in 2020 simply won’t work the same.
Are you using your insights to inform what you post, and when? Posting without reviewing the data means you’re shooting in the dark
And finally: Instagram is a competitive environment, and it’s only getting harder and harder to stand out. This is why it’s worth it to work with a social media manager who can do that hard work for you!
You Can’t Only Depend On Instagram
Back to what it takes to attract clients with Instagram. And for this final step, we’re talking about why you need to go BEYOND Instagram.
I recommend thinking of IG of as a place to show off your portfolio and build a community around your brand. But it’s only one touchpoint along your customer journey. Once someone lands on your Instagram, where do they go next?
In most cases – your website. It’s so important to have an on-brand website that makes it easy to reach out to work with you.
And what happens after they’re working with you? Your client experience during the project will help you land referrals and expand your network if done right. My most successful clients have a robust referral network that not only act as social proof, but continually help send new traffic to their IG and websites through post sharing, recommendations, and more.
In Short: How To Use Instagram To Attract Interior Design Clients
Instagram is a powerful tool for building a community around your business, connecting with potential clients and peers, and showing off your portfolio. With a search-optimized bio, quality content, intentional engagement and a customer journey that extends beyond IG, you can use this incredible platform to attract new interior design clients.
Autumn 